Lantmännen is one of the Nordic area's largest Groups within food, energy and agriculture. The Group, owned by 40,000 Swedish farmers, operates in 19 countries, has 12,000 employees and a turnover of SEK 42,9 billion.
Many customers that expand with more ticket operators also choose to invest in HD-Advanced. With the help of this additional function, the support staff can be divided into several support groups. In that way you can be sure that every ticket reaches the group that should handle it. This delegation between the groups is possible according to a specified structure and due to the fact, that each member can only see the tickets of their own support group.
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