News

 
Information to our customers regarding Covid-19
Many are worried and insecure in this current C...
 
EZ-Keys – a success story for the Zürich police department
Since 2011 ‘Kantonspolizei Zürich’ - the police...
Kantonspolizei Zürich
 
EZbooking is now released
We are proud to present EZbooking 5.0, with lot...
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30 years of experience!
This year we celebrate 30 years as a company. W...
30 years experience
 
We protect your information
As of May this year the General Data Protection...
CLOUD Act
 
GDPR-guides to your Artologik software
GDPR is short for General Data Protection Regul...
GDPR
 
Artisan Global Media is ISO 27001-certified
Artisan Global Media is certified according to ...
ISO logo web
 
Meet Slavica Stjepanovic, support team member at Artisan Global Media
Slavica Stjepanovic works with technical suppor...
Slavica Stjepanovic
 
See how ProjectManager puts you in charge
Artologik ProjectManager is the web based proje...
Artologik ProjectManager
 
Quicker and easier time registration
Limit the number of projects in Artologik TIME ...
Artologik TIME
 
Do you need "time eyeglasses"?
Did you know that the majority of people undere...
Fabian von Schéele
 
Save time with report templates
Save valuable time by using report templates wi...
Artologik Survey&Report
 
Maximum flexibility with Artologik HelpDesk
“HelpDesk’s biggest strength is clearly its fle...
Charles Ischi AG
 
A gift from one of our many happy customers!
We would like to take this opportunity to say t...
cake small
 
Visit from the Parliament
Swedish Parliament Member Monica Haider came fo...
Monica Haider Lovisa Alm
 
New HelpDesk starting page
We have improved and simplified the HelpDesk st...
Dashboard EN
 
Working on the top floor
The Artisan offices are located on the top floo...
Office view
 
Meet Jennie, IT-trainer at Artisan Global Media
“Invest in your education!”, says Jennie Ohlsso...
Jennie Ohlsson
 
Artologik HelpDesk facilitates the workflow at Scania
“At Scania, we have a wide area of use for Arto...
Scania logo padding
 
Keep track of your booking specifics
Our plug-in EZ-Project lets you keep track of w...
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Artisan's flexibility meets customers’ needs
Artisan offers customers maximum flexibility, e...
M&L Communication Marketing GmbH
 
Key cabinet system with EZ-Keys
With the plug-in EZ-Keys you can integrate EZbo...
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EZ-TimeLog shows the difference
Do you use EZbooking for bookings of technical ...
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Send surveys to your customers!
Watch our new video and see how to send surveys...
HD-SR video vit
 
Do more with TIME
Adjust your TIME-program with our different plu...
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Artisan - experts on customer adjustments
Artisan continuously develop new features for t...
all_largeprodbox_horizontal_no-wp_art13
 
Vast creative possibilities of Survey&Report
The German company ISPA consult uses Survey&Rep...
ISPA consult GmbH
 
New release of TIME!
Artologik TIME has lots of new features and a c...
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Did you know....
You can do searches for specific addresses in ...
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New features online
Get the new tips and knowhow about our programs...
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Survey&Report – about the hierarchy report function
The hierarchy report function enables you to pr...
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New user type in HelpDesk
A new user type in HelpDesk, external ticket op...
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EZbooking + Outlook = simplified bookings
There is a brand new version of Artologik EZboo...
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Survey&Report: To combine tables and charts
In our world, hybrid isn't a car, it's a combin...
hybrid_sr_en_250
 
Customer surveys via HelpDesk
The plugin HD-SR brings two Artologik applicati...
Exemple of Survey result
 
EZbooking: Use organisation groups as selection when creating invoice details
There are different ways of structuring the wor...
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HelpDesk: Automatically send copies of incoming e-mails to your mailbox
For support workers who are not constantly logg...
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Survey&Report: Switch language in the preview window
When you wish to preview your multilingual surv...
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Artologik HelpDesk: Better overview with sub-statuses
Apart from giving tickets different statuses to...
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Survey&Report: Positioning map
When creating reports in Survey&Report you have...
positioning map
 
EZbooking: Remind users about their bookings
In order to make sure no booking is forgotten, ...
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Plug-ins for HelpDesk – since every organisation is unique
Your organisation is unique, as are your requir...
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Artologik HelpDesk: Redirect customers to the FAQ before ticket registration
Many of the questions handled by the support ar...
200x200_artBox3D_frontRight_Art13_HD.png [26kB png]
 
Construction company find a great advantage in using EZbooking!
The booking software grants PIZZAROTTI & CIE an...
Pizzarotti Logo
 
Survey&Report: Show the respondents a live presentation of the survey result
What replies have other people given and do my ...
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EZbooking: Create information fields and collect the information you need
Now and then you need to collect additional inf...
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HD-Advanced: Ticket classification for even better insights
By using the function Ticket classification you...
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Artologik: Computer traffic encryption with SSL
With our software you can demand that users con...
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EZbooking: Book several objects at once with Connected booking
The booking software Artologik EZbooking offers...
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HelpDesk: Use the function Login message as an information channel
Do you have something special which you would l...
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Survey&Report: Use images to enhance your surveys
A picture is worth a thousand words and when yo...
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Register the support time with HD-TIME
With the plug-in HD-TIME you can account for ti...
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Flexible pricing with EZbooking
Our booking software offers the possibility to ...
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Create multilingual surveys with Survey&Report
Our survey software Survey&Report is available ...
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Survey&Report: Compare surveys with SR-Advanced Report
Do you perform recurring surveys? If so, you pr...
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HD-Advanced enables a more efficient support work
No matter which type of support you offer and n...
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EZbooking: Book all at once!
Time to schedule a conference? With EZbooking y...
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Survey&Report: Automate and save time with SR-Evaluate
The plug-in SR-Evaluate make it possible to aut...
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HelpDesk: Thorough follow-up makes your support even better
In our ticketing software we offer several diff...
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Artologik customers among the best universities in the world
When analyst company QS presented their World U...
all_largeprodbox_horizontal_no-wp_art13
 
EZbooking: Book with your smartphone or tablet
Did you know EZbooking has a mobile interface? ...
ez_tablet_en
 
Survey&Report: Create paper surveys with SR-Advanced Survey
Sometimes it is hard for respondents to answer ...
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EZbooking: Make your bookings visible in Outlook
Our booking software lets you export your booki...
200x200_artBox3D_frontRight_Art13_EZ.png [27kB png]
 
 
Survey&Report: Design your survey to suit the corporate identity
Would you like for your survey to suit the corp...
design_survey_en
 
HD-Advanced: Keep your promises with SLA
With the plug-in HD-Advanced you can administer...
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Artologik EZbooking: Specify when objects can be booked
Do you not want all objects to be bookable all ...
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Artologik EZbooking: Decide who can book what
Do you not want all users to have the right to ...
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Survey&Report: The survey tool with few limitations
The Swedish company Consentio Ledarskap AB has ...
consentio
 
The leading Nordic sports chain manages their support with Artologik HelpDesk
The Swedish retail chain Stadium has been using...
stadium
 
High response rates for your surveys – with Survey&Report!
In order to obtain meaningful results, high res...
Stute
 
Survey&Report: With Quick PDF you create a report in no-time
You have created a survey, received responses f...
Survey&Report
 
HelpDesk: Save time with flexible ticket forms
Artologik HelpDesk gives you the possibility to...
HelpDesk
 
Export your bookings to Outlook
Did you know you can export your bookings to ex...
EZbooking
 
CoursePlan – the course administration software which saves time!
With web based Astrakan CoursePlan the course a...
CoursePlan
 
Dive deeper with Aggregate report
In the plug-in SR-Advanced Report you can creat...
aggregate_report_1_en
 
HD-Advanced: Simplify the work by creating Quick cases
Does your support handle tickets which can be c...
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Survey&Report: New theme for colour blind
In order to ensure everyone can work with our s...
filters
 
Artisan Global Media implement IPv6
In order to ensure availability for our custome...
Globe and computer mouse
 
DTU Cen: EZbooking ensures a more efficient use of our microscopes
DTU Cen, the Centre for Electron Nanoscopy, is ...
dtu cen a
 
Increase your profits with employee surveys
The connection between work force commitment an...
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Create a more dynamic support by using Web service
Did you know Artologik HelpDesk supports the us...
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HD-Track for an even better support and customer care
Does your company give product support? Do you ...
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Advanced question types with SR-Advanced Survey
Survey&Report lets you create professional surv...
advanced-question_image-map_en
 
Working with filters: 3 advantages
There is a lot to consider when creating survey...
filters_en
 
HD-Advanced: Link tickets together and increase efficiency
Do the support have many tickets with the same ...
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HD-Advanced: Increase efficiency with support groups and delegation
A thought through work flow could increase your...
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Create course evaluations with Survey&Report
Continuous evaluation is the key to progress an...
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ITIL and HelpDesk goes hand-in-hand
The municipality of Älmhult have been using the...
almhult_logga
 
Put your focus on the customers with Survey&Report
For each organisation striving to evolve it is ...
electra
 
Surveys on board with Survey&Report
During three September days Länstrafiken Kronob...
130624-lanstrafik-27
 
360 degree feedback with Survey&Report
Feedback is the key to evolving and especially ...
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Videum Science Park educates all of their tenants in Artologik EZbooking
The Swedish business park Videum now let their ...
videum
 
Survey filters – the easy way to get the data you need!
BBS Handel in Hannover is a vocational school w...
Logo BBS12 neu
 
Connect your telephone system to HelpDesk
Many of our customers want to know if it is pos...
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Region Gotland: Paper surveys enable us to reach all target groups
How do you reach target groups where computer d...
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The Swedish University Computing Network chooses Artologik Survey&Report
SUNET, the Swedish University Computing Network...
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Artologik ® HelpDesk ticks all the boxes for First Software Solutions Ltd.
Looking for a simple, effective and flexible su...
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Automatic ticket registration from incoming emails
To meet your customers' demands and match your ...
HelpDesk
 
New version released - HelpDesk 4.0!
We are now proud to announce a new version of o...
100x100_frontRight_HD.png [12kB png]
 
Lantmännen expands with another HelpDesk license
Lantmännen has used HelpDesk since 2006, and we...
Lantmännen
 
Focus on... SR-Advanced Report
The Survey&Report standard reports section prov...
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National Library of Sweden upgrades to SR-Advanced Survey
The National Library of Sweden has upgraded the...
Books
 
Customers choose the user-friendly Survey&Report
Artisan welcomes two new customers from Stockho...
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Artologik and Saas in the magazine L´Express
The 26th of September, the magazine L´Express p...
l´express
 
Insurance company make it a double
The Swedish insurance company Dalarnas Försäkri...
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The Kronoberg region uses the complete EZbooking package
After using a smaller EZbooking license several...
Landstinget Kronoberg
 
The French Federation of Disability Sport "in the cloud"!
The French Improving Health and Lives Learning ...
FFH
 
German industry award honored Survey&Report
Our survey software Survey&Report was honored w...
qualifiziert-300dpi-rgb
 
Survey&Report gets a 5-star review!
The first feedback received about our new softw...
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Allocating Service Assignments with Artologik HelpDesk
Swedish water company Topas Vatten have found a...
HelpDesk CD package
 
Query&Report now becomes Survey&Report
We are launching a completely new version of ou...
200x200_artBox3D_frontLeft_Art13_SR.png [31kB png]
 
Too cold outside? Stay inside and try our programs online instead!
Are you curious to know how the Artologik softw...
Testing Artologik
 
Polygon steps up the support with HelpDesk
Polygon Communications have invested in Artolog...
HelpDesk CD package
 
Easy times with EZbooking
At Artisan we are happy to announce our latest ...
Finansförbundet
 
Do it like EP:Digital – rent HelpDesk for your support activities!
EP:Digital, a Swiss multimedia and print compan...
EP:Digital_final_german
 
“EZbooking offers us everything we need“
“The booking software Artologik EZbooking is us...
Bremer Heimstiftung
 
Terre de Café handles its projects with ProjectManager
Terre de Café is a French communication agency ...
Logo
 
HelpDesk - Ideal for internal IT support
Swedish insurance company Länsförsäkringar Väst...
HelpDesk CD package
 
EZbooking - also for conference bookings
EZbooking is great for booking conferences and ...
100x100_frontRight_EZ.png [12kB png]
 
Smartsign AB - Our latest rental customer
We are happy to announce our latest rental cust...
HelpDesk CD package
 
In Argentina they prefer Artologik HelpDesk
Ticma, a company in Buenos Aires, Argentina, ha...
ticma
 
Småland's Museum stays in control with EZbooking
The museum needed a web-based booking program f...
Småland's Museum
 
The City of Malmö selected HelpDesk for their HR services
The City of Malmö has set up a new service that...
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HelpDesk as it can be - and as it is
Swedish company Asitis is the latest organizati...
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Save time with HelpDesk as a SaaS
“Our HelpDesk users are very satisfied with the...
TVG Verlag
 
Long distances, close customer relationships
The Artologik suite is now sold in more than 25...
Good relationships
 
Easy bookings for Ransberg Manor
More and more organizations discover the advant...
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UNIT4 MAP customizes HelpDesk to their needs
The software company UNIT4 MAP has chosen the s...
100x100_frontRight_HD.png [12kB png]
 
Gain skills, unleash potential
Getting training in a program is a great way to...
Get answers to all your questions!
 
Borago uses EZbooking as a SaaS
Swedish market leader in cleaning services cour...
100x100_frontRight_EZ.png [12kB png]
 
Clinact manages its worked TIME per project
CLINACT, leader on the French market for Clinic...
Clinact manages its worked TIME per project
 
ITIL knowledge for HelpDesk
Artisan is working hard towards making sure tha...
ITIL
 
Query&Report One-time survey
Would you like to create a web-based survey wit...
Product header QueryAndReport
 
Lessebo launch new website with WebPublish
For municipalities it is important to have a we...
100x100_frontRight_WP.png [13kB png]
 
A visit to the Belgian government
Recently two representatives from Artisan visit...
Belgian Government1
 
Helsingborg replies to human resources questions through HelpDesk
More and more people discover the benefits of u...
Logotype Helsingborg
 
ProjectManager in service at Kontract
The IT company Kontract maximizes the use of Ar...
Logotype Kontract
 
The co-determination increases thanks to the survey tool Query&Report
The international company ConVista Consulting A...
ConVista logotype
 
The customers are satisfied with HelpDesk
A 90 % satisfaction rate with the software func...
HDSurvey_EN
 
A second license of TIME for Ariane Systems!
Ariane Systems is the European leader in intera...
Ariane Systems
 
 
EZbooking simplifies bookings at the public prosecution offices in Stockholm
The public prosecution offices in Stockholm has...
Åklagarmyndighetens logotype
 
The Belgian Government is using HelpDesk in versatile ways
The ticket handling software Artologik HelpDesk...
Belgian Government
 
Artologik - now also in Jordan
The company Kulacom, with offices in Jordan and...
Kulacom
 
Lantmännen expands by using HD-Advanced
Lantmännen has rented Artologik HelpDesk since ...
Lantmännen
 
Start with freeware - buy a license when you expand!
The Belgian company Hinicio has used the time m...
Hinicio
 
Plus Online conducts customer surveys with Artologik Query&Report
The German web trading company Plus Online GmbH...
Plus Online
 
 
In the "House of Sweden" events are booked with Artologik EZbooking
The House of Sweden in Washington is the seat o...
House of Sweden
 
Payroll center handles tickets with Artologik HelpDesk
Twin cities of Sweden chose Artologik HelpDesk ...
Twin_cities_Artologik
 
Nordic Business Institute evaluate with Query&Report
Nordic Business Institute is a career developme...
 
New version of HelpDesk released!
The much anticipated new version of HelpDesk ha...
 
Swedish trades union chooses Artologik
The biggest Swedish trades union, Kommunal, has...
 
SvalövsBostäder choose Artologik
SvalövsBostäder (literally Svalövs Residences) ...
 
The Oskars launched by Artologik
April 3rd 2009 is an important date in the cale...
 
Tingsryd Relaunched
The municipality of Tingsryd has launched a new...
 
Artologik Major Supporter of W3C!
Artologik is now a supporter of W3C in their wo...
W3C Major Supporter